XPO Logistics, Inc. Service Center Manager in Portsmouth, Virginia
Service Center Manager
Portsmouth, VA, US, 23701
Logistics done differently.
At XPO Logistics, we believe our employees are our greatest asset. As the Manager Service Center 3, you’ll be recruiting, selecting, training, and supervising employees. Your years of experience will be put to use maximizing employee engagement and maintaining clear and frequent communication on every level. You know that a positive work environment creates happy employees, which boosts productivity and dedication.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.
What you’ll do on a typical day:
Supervise all employees reporting to the Service Center, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action, and monitoring coaching, training and development
Plan the daily manpower needs to ensure freight is delivered and picked up in a timely manner
Provide clear and frequent information to all employees about Service Center productivity and XPO policies and procedures
Monitor, analyze, and implement all opportunities to cut costs and improve efficiencies; maintain a clean and safe working condition of the facility and equipment
Comply with all applicable laws/regulations, as well as all company policies/procedures
Route proper documentation and procedure control for hazardous material shipments
Identify opportunities for improvement and execute action plans to improve efficiencies
What you need to succeed at XPO:
At a minimum, you’ll need:
2 years of experience in a supervisory role
Experience in an LTL (Less-than-Truckload) environment
Excellent leadership and interpersonal skills
Must be able to multitask and possess good organizational skills
Strong analytical skills
Availability to work a variety of shifts, including days, evenings, nights, and weekends
Availability to travel as needed, possess a valid driver’s license
It’d be great if you also have:
Bachelor's degree or equivalent work experience
Experience with process improvement and the use of Lean or Six Sigma
Thorough knowledge of LTL industry, transportation rules and regulations, OSHA laws, hazardous materials regulations, NMFC and Tariff rules, and company policies and procedures
Proficient with Microsoft Office Suite (Word, Excel, and PowerPoint)
Excellent verbal, written, and visual communication skills
Be part of something big.
XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Nearest Major Market: Hampton Roads