Electronic Systems, Inc. Inside Sales Support Representative, Information Technology in Virginia Beach, Virginia
To provide support to the outside sales account managers which allows the team to achieve maximum profitability and productivity in line with company vision and values. Provide excellent customer service as an additional customer contact.
Individuals who succeed in this role take ownership of the situation presented, and know how to prioritize to ensure a positive resolution. This is a dynamic role that requires a flexible proactive professional who has a vested interest and is accountable to the team.
Respond to customer requests and price quote requests on a timely basis as efficiently as possible
Proactively seek and track opportunities to extend product warranties, service and maintenance agreements
Compare vendor and distributor pricing to find or initiate most aggressive cost pricing possible
Participate in formal bids requests when required
Understand and post opportunities that require manufacturer sales registration that yield additional front-end or back-end funds
Participate in weekly meetings with sales representative(s) to discuss any projects, account issues, accounts receivable issues, inventory issues, etc.
Coordinate projects; includes deployments, inter-departmental meetings, etc.
Complete administrative reports of commissions and back orders
Administrative duties including order entry, tracking, and reporting
Participate in proactive selling techniques such as teleprospecting and appointment setting
Bachelors’ degree, in sales, marketing, business, IT, communications or related field, or the equivalent experience
Demonstrated general knowledge of computers, networking, servers, storage components and configurations
Outstanding customer service
Excellent verbal and written communication
Self-directed, adaptable and positive
Ability to work under pressure
Willingness to work effectively in a team environment
Electronic Systems, Inc. is a premier supplier and service provider of comprehensive office technology. We are committed to providing remarkable innovative solutions to our customers and for our employees, extensive training and development. We are passionate about building a team of highly qualified, customer focused individuals who contribute enthusiastically to our corporate culture and our company's success. With the competitive salary and benefits offered at ESI you build more than a career, you can build a future.
Check us out at www.esi.net
Opportunity Employer/AA Employer M/F/D/V, and maintains a drug, and tobacco-free workplace.