Coastal Hospitality Associates, LLC Holiday Inn North Beach - Front Desk Agent (Full Time) in Virginia Beach, Virginia

JOB OVERVIEW: Full Time w/ Benefits

Check‐in/check‐out hotel guests courteously and efficiently. Process all payments according to established hotel requirements. Provide information, assistance and hospitality to all guests and visitors.

ESSENTIAL JOB FUNCTIONS*:*

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Greet customers immediately with a friendly and sincere warm welcome.
  • Complete the registration process confirming pertinent information including number of guests and room rate.
  • Make appropriate selection of rooms based on guest needs.
  • Processes all payments according to established hotel requirements.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests at all times

QUALIFICATIONS

  • Must be willing and have the ability to work a varied schedule that includes evenings, nights, Holidays and weekends.
  • Possess a good command of the English language and the ability to clearly and pleasantly communicate with guests, both in person and by telephone.
  • Previous cash handling experience.

This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

The hospitality industry requires that employees present a professional image at all times. This includes providing courteous and attentive customer service. Employees must maintain a neat, clean and well-groomed appearance. Uniform standards will be explained during orientation. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.

Company Benefits: Medical, Dental, Vision, 401K & PTO

EOE AA/Veteran/Disabled

http://www.vboceanfrontnorth.com

JOB OVERVIEW: Full Time w/ Benefits

Check‐in/check‐out hotel guests courteously and efficiently. Process all payments according to established hotel requirements. Provide information, assistance and hospitality to all guests and visitors.

ESSENTIAL JOB FUNCTIONS*:*

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Greet customers immediately with a friendly and sincere warm welcome.
  • Complete the registration process confirming pertinent information including number of guests and room rate.
  • Make appropriate selection of rooms based on guest needs.
  • Processes all payments according to established hotel requirements.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests at all times

QUALIFICATIONS

  • Must be willing and have the ability to work a varied schedule that includes evenings, nights, Holidays and weekends.
  • Possess a good command of the English language and the ability to clearly and pleasantly communicate with guests, both in person and by telephone.
  • Previous cash handling experience.

This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

The hospitality industry requires that employees present a professional image at all times. This includes providing courteous and attentive customer service. Employees must maintain a neat, clean and well-groomed appearance. Uniform standards will be explained during orientation. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.

Company Benefits: Medical, Dental, Vision, 401K & PTO

EOE AA/Veteran/Disabled