Title: DIVISIONAL MERCHANDISE MANAGER Location: United States-Virginia-Virginia Beach Job Number: 1700017I

Job Summary: Oversee the execution of merchandise selection and procurement for assigned group of commodity departments.

Duties and Responsibilities: Sets the strategy to ensure profitability, marketing, and overall business performance while ensuring that the product mix meets and exceeds customer satisfaction. In the absence of the General Merchandise Manager, may assume the duties of that position.

  • Supervises and manages all associates within assigned division (Including but not limited to Buyers, Planners, Asst. Buyers, Merchandisers and Pricing Specialists) engaged in performing a variety of buying and merchandising functions.

  • Responsible for the financial performance of each assigned department including sales, stock turn, gross margin dollars and gross margin percent. Works with Merchandise Planners to develop sales and inventory projections for assigned department(s) to meet financial plans.

  • Works with Merchandise Planners to review and establish replenishment methods by classification of assigned department(s). Accountable for in stock position in warehouses and stores to prescribed levels.

  • Reviews, analyzes, and determines merchandise requirements for assigned department(s). Works with Merchandise Planners to develop and maintain open-to-buy, merchandise strategies, replenishment programs to achieve financial plans.

  • Coordinates periodic meetings with stores for the purpose of reviewing business trends, providing input and assistance on technical areas. Maintains liaison with commercial counterparts in the retail sector, manufacturers, suppliers of merchandise, and professional organizations and associations.

  • Responsible for assuring best cost to include freight, special allowances, discounts, rebates, etc. to achieve financial plans.

  • Directs buyers to develop assortments and plan-o-grams that support the needs of the customer and the financial objectives of the merchandise division.

  • Develops and executes merchandise, advertising and promotional strategies.

  • Performs advisory visits to stores providing assistance in departments/categories as relating to sales, inventory stock turn and margin performance.

  • Develops and executes annual training seminars as applicable.

  • Manage, coach and develop buying staff.

  • Work with the buyers to strengthen market relationships and knowledge of market trend, strengths and weaknesses.

  • Understands competitors' strengths, weaknesses and strategy.

  • Develops and executes initiatives that support Customer Satisfactions Index (CSI) and Associate Satisfaction Index (ASI) scores.

  • Develops and maintains cooperative efforts with division representatives of NEXCOM as well as field personnel and counterparts in the Marine Corps Exchange Service, Army and Air Force Exchange Service, and Coast Guard Headquarters on matters relative to merchandising, procurement, and developing system projects and objectives.

  • Works under the general supervision of the General Merchandise Manager. Operates independently within the framework of established policies. Exercises prudent management in resolving unusual problems. Confers with supervisor on matters of policy and the overall operational performance of the assigned department(s).

  • Develops reports and studies for other government offices and committees, as required; also coordinates, researches and develops material for trade industry publications. Develops as required, contracts for resale items and product lines.

  • Performs other related duties as assigned.

The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required. Qualifications: Requires 9 years of combined experience as indicated below.

GENERAL EXPERIENCE: 3 years of experience which was gained in administrative, professional, technical or other responsible work which enabled the applicant to gain a knowledge of retail merchandising and procurement practices; demonstrated skill in dealing with operating personnel and supervisory responsibilities; and the ability to analyze problems and recommend practical solutions using sound judgment. And Specialized Experience.


SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 years bachelor's degree for 3 years of general experience.

AND SPECIALIZED EXPERIENCE: 6 years of progressively responsible substantive experience which provided background in:

Procurement practices, methods and procedures developing and managing

an open to buy system

Developing seasonal financial plans

Preparation of inventory projections

Monitoring and maintenance of sales, inventory levels and stock turns

Review and analysis of sales, inventory and profit trends

Database/spreadsheet software applications

Supervisory responsibility of human resources or similar responsible work which demonstrated the knowledge and ability within one or more operational or merchandising areas of non-appropriated fund or private sector retail management. Job: Buying