World IT Solutions NetOps Specialist - Junior - 186-17 in Norfolk, Virginia

NetOps Specialist - Junior - 186-17

  • Norfolk, VA

  • Full-time

Company Description

World IT Solutions, LLC is a full-service consulting firm that specializes in information technology and telecommunications. We provide professional IT and design consulting services as well as engineers and operations specialists to meet military, government, and corporate demands worldwide.

Why join the World IT Solutions Family? At WITS, we believe our people to be our best asset. This is distinctly reflective in our culture, work environment, and most importantly how we treat our employees.

WITS OFFERS:

  • Medical, Dental, and Vision Packages

  • Company-Paid Life/Accident Insurance

  • 401(K) Match with Free Planning and Guidance from a Financial Advisor

  • Free Online Training

  • Certification Reimbursement to Help you Pursue your Educational Career Goals

  • Paid Time Off

  • Referral and Performance Bonuses

  • Business Casual Work Environment

  • And Much More!

Job Description

Secret Clearance - Required

Sec+ and Network+ OR Sec+ and (MTA, MCTS, MCSA)

  • Under immediate supervision, monitor the infrastructure and

network, responding appropriately to alerts and events.

  • Respond to incidents from triage through resolution, including escalations, where appropriate.

  • Respond to infrastructure repairs, including directing

remote activities to maintain operational effectiveness for services.

  • Provide root cause analysis documentation in accordance with Government procedures.

  • Provide data center support where appropriate.

  • Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.

  • Provide incident notification to Government representatives.

    Qualifications:

  • Two to four (2‐4) years of experience required.

  • Possess a Computing Technology Industry Association (CompTIA)

Network+, Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA) or a Microsoft Certified Technology Specialist (MCTS) certification for Enterprise Services

  • US Citizen - Required

  • Secret Clearance - Required

  • Network+ and Sec+ OR Sec+ and (MTA, MCTS, MCSA) - Required

Additional Information

Learn more at:

www.witsllc.com

Expand your horizons! APPLY TODAY!

All of your information will be kept confidential according to EEO guidelines.