Dollar Tree HUMAN RESOURCES - ASSOCIATE RELATIONS SPECIALIST in Chesapeake, Virginia
HUMAN RESOURCES - ASSOCIATE RELATIONS SPECIALIST
Associate Relations Specialist - Human Resources
Working at Dollar Tree means being part of a transformational business that provides an exceptional customer experience to each guest who walks into our stores. It takes a committed, talented workforce to meet the needs of our customers and a passionate support team that develops a foundation for achievement to over 150,000 Associates nationwide and in Canada. This is your chance to join a vital Associate support team that strives to invigorate and sustain Dollar Tree’s most important asset—it’s people.
We are looking for an Associate Relations Specialist who is a self-motivated, problem solver with impeccable people skills. The ideal candidate will enjoy being part of a fast-paced team that collaborates with employees, management and human resources to resolve a variety of employee scenarios on a daily basis. The candidate is highly organized, deploys critical thinking and handles sensitive employee matters with the upmost care and consideration.
Provide timely customer service response to questions regarding policy, corrective action and other HR-related topics.
Development of policies and compliance with all applicable federal, state and local laws
Previous experience as a Generalist would be a benefit - queries could include: Benefits, payroll etc.)
Leads fact-finding investigations to include interviewing of involved parties, reviewing documentation, compiling and maintaining appropriate notes, and assisting in identifying options for resolution.
Creates chronological history of relevant issues.
Ensures that employment laws and Dollar Tree policies and procedures are applied fairly and consistently.
Provides counseling, trains and advises management on a variety of associate relations matters such as attendance, corrective action and general performance and conduct related matters to improve performance and overall associate relations.
Assists in the company’s defense of EEOC charges, employee lawsuits, unemployment hearings, including gathering files, reports and required details.
Assist with customer relations
Minimum Requirements / Qualifications:
· 4-year degree in HR or a related field or equivalent work related experience
· 3 + years of experience in the area of employee relations (Experience in a retail environment preferred)
· Experience with Microsoft Word and Excel
Make an impact on the world’s leading operator of $1 price-point variety stores through the relationships you build and the issues you resolve, and apply to be a member of our team today!
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