Conduent Benefits Admin Specialist in Chesapeake, Virginia
Benefits Admin Specialist
Conduent is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Conduent offers business process outsourcing, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Conduent supplies for graphic communication and office printing environments of any size. Conduent serves clients in more than 160 countries. For more information, visit www.conduent.com, www.news.conduent.com, www.realbusiness.com or www.conduent.com/businessservices.
Full Time Perm Benefits Admin Specialist
Do you enjoy helping others? We want to hear from you!
Currently, we are seeking excellentBenefits Admin Specialist to join our team at1434 Crossways Blvd, Chesapeake, VA 23320 . If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
This is aFull Time Position
Shifts will be scheduled during our normal business operating hours anytime between8:00 AM – 5:00 PM Monday – Friday (No Weekends) . Applicants must have open availability to work any hours scheduled during operating hours!
Performing data entry
Reviewing incoming forms for completion and accuracy; taking appropriate corrective action
Process participant events and transactions
Processing cyclical deliverables
Producing standards reports
Performing project work
Establishing, updating and closing cases in the Contact Management System
Reviewing edit reports; taking corrective action when necessary
Identifying, researching and resolving data discrepancies
Contacting third parties to resolve participant issues (e.g. eligibility, stop payment/reissue)
Performing user acceptance testing (e.g. client specific systems)
Using database to document issues and provide status updates
Reconciling pension payments and/or H&W deductions
Reviewing test plans and/or control groups
Performing end user testing of new systems releases
Developing and maintaining checklists, procedures and plan documentation
Verifying accuracy of participant events and transactions
Leading project work
Quality reviewing work prior to peer review
Adhering to standard time reporting practices (e.g. timesheets, billing code use)
Performing peer reviews
Training other team members
Participating on work groups to develop new approaches to work, products and services
Required Skills & Abilities:
Minimum 5 years work experience in a customer-service focused environment
Excellent oral and written communication skills
Organizational and time management skills with the ability to handle multiple tasks simultaneously
Ability to remain poised, patient, empathetic, tactful and composed while talking with plan participants
Strong computer skills to include Windows, Microsoft Office and Internet Explorer
Strong math aptitude or prior benefits administration experience a must
Minimum of a 4 year degree or equivalent work experience
If this describes you, then apply online today!
Conduent Business Services, LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with Conduent Business Services, LLC may request such accommodation(s) by sending an e-mail to email@example.com .
Primary Location United States-Virginia-Chesapeake
Organization Commercial Sector
Unposting Date Ongoing
Virtual/work from home? No
Req ID: 17010638